Question 1

How long does hardwood floor refinishing take?

Accepted Answer

Most sanding and refinishing projects take about 10 days from start to finish. This includes sanding, staining (if applicable), and applying multiple coats of finish with proper dry time between each coat. We never rush the process — proper dry time is what makes a finish last.

Question 2

What finishes do you use?

Accepted Answer

We primarily use LOBA professional finishes — the industry's best. We offer waterbase polyurethane, oil-based polyurethane, and all commercial-grade finishes. We also work with Bona, DuraSeal stains, and Berger Seigel products. We'll help you choose the right finish for your lifestyle and traffic patterns.

Question 3

Do you offer custom stain colors?

Accepted Answer

Absolutely. We offer a full range of custom stain colors and can color-match to your existing décor, furniture, or vision. We'll show you samples on your actual floor so you can see exactly what it will look like before we commit.

Question 4

What makes your custom staircases different?

Accepted Answer

Most flooring companies don't offer staircase work at all. We design and build custom staircases from scratch — treads, risers, railings, newel posts, everything. It's a complete service from concept to installation, and we match your existing floors perfectly.

Question 5

Do you install vinyl and tile flooring too?

Accepted Answer

Yes. We install luxury vinyl tile (LVT), luxury vinyl plank (LVP), and ceramic/porcelain tile. These are great options for kitchens, bathrooms, and high-traffic areas where you need durability and water resistance.

Question 6

What areas do you serve?

Accepted Answer

We serve all of Rhode Island, with expansion into parts of Massachusetts. Whether you're in Providence, Cranston, Warwick, East Greenwich, Newport, or anywhere else in RI — we'll come to you.

Question 7

How much does floor refinishing cost?

Accepted Answer

Every project is unique, so we quote each one individually based on square footage, floor condition, finish type, and stain selection. We provide free, no-obligation estimates with transparent pricing — no hidden fees.

Question 8

Do you offer a warranty?

Accepted Answer

Yes. All labor is guaranteed for two years. Materials are covered by the manufacturer's warranty. We stand behind every job because we know you'll call us again — and we want to earn that call.

Question 9

What are your payment terms?

Accepted Answer

For larger projects: 50% deposit upfront, 25% at the midpoint, and the remaining balance upon completion. We don't offer financing, but our transparent pricing means no surprises.

Question 10

Will the owner actually be on my job?

Accepted Answer

Yes. Jayson personally oversees every single project from the first walkthrough to the final coat. You're not getting a random crew — you're getting 30+ years of hands-on expertise on your floors.

Rhode Island Flooring FAQ

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